A system and method of computerizing traditional companies with customized individual addressable electronic direct marketing, self-service automation, and customer care support. The system relates to a personal agent carried by a user and a network of companies, manufacturers, stores, doctors, pharmacists, financial institutions and others. In particular, a doctor can have a professional unit that communicates with a user's personal unit including the transfer of drug prescriptions, medication information, etc. The personal agent can provide drug information to the user as well as a reminder to take the medication and an actual storage and dispensing of medication.