A voicemail system (18, 24) includes a memory (36, 62) and a processor (32, 60). The memory (36, 62) can store data relating to one or more users. An incoming communication can be handled by the voicemail system (18, 24) and provided with functionality based upon a user's preferences, for example. The voicemail system (18, 24) can include functionality to allow a user to archive a voicemail message, to convert a voicemail message to a desired format, and/or to forward a voicemail message or converted voicemail message file to one or more designated destinations. The voicemail system (18, 24) can operate on a communications network (10), at a communications device (18), or both. Methods for archiving, converting, and/or forwarding voicemail messages are also disclosed.