Invention Grant
- Patent Title: Notification system and method
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Application No.: US13299442Application Date: 2011-11-18
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Publication No.: US08510297B2Publication Date: 2013-08-13
- Inventor: Patrichia Ditcharo , James S. Wheeler
- Applicant: Patrichia Ditcharo , James S. Wheeler
- Applicant Address: US GA Atlanta
- Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee Address: US GA Atlanta
- Agent Scott P. Zimmerman, PLLC
- Main IPC: G06F17/00
- IPC: G06F17/00
Abstract:
A dispatching system adjusts resources to meet real-time changes in demand. When a customer requests service, a work assignment is generated and sent to an employee. When a customer cancels the requested service, a cancellation code is sent to the employee. The cancellation code informs the employee that the work assignment has been canceled.
Public/Granted literature
- US20120239449A1 Notification System and Method Public/Granted day:2012-09-20
Information query
