Invention Grant
- Patent Title: Method and apparatus for automatic notification and response
- Patent Title (中): 自动通知和响应的方法和装置
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Application No.: US12243442Application Date: 2008-10-01
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Publication No.: US08510392B2Publication Date: 2013-08-13
- Inventor: Joan J. Ordille , Thomas A. Petsche
- Applicant: Joan J. Ordille , Thomas A. Petsche
- Applicant Address: US NJ Basking Ridge
- Assignee: Avaya Inc.
- Current Assignee: Avaya Inc.
- Current Assignee Address: US NJ Basking Ridge
- Agency: IP Spring Corp.
- Main IPC: G06F15/16
- IPC: G06F15/16

Abstract:
Notification and response system to enable applications to communicate with recipients using different media, by: sending requests to one or more recipients, using the medium specified by each individual recipient; collecting and processing responses; and forwarding responses to their final destination using the medium specified by the final destination. The request is delivered to a recipient according to their preferences. Communication flow expressions specify the recipients, and how, when and where each recipient receives the request. Requests are dynamically updated, and parameters of a communication flow expression are not evaluated, until the request is delivered. Communication flow rules specify recipient's communication preferences and tailor communication flows to characteristics of the sender, the topic or scheduling constraints. Communication flow expressions are evaluated using a three-valued logic of notification success, failure, and possible failure. Primitives specify simultaneous or sequential contact, and when execution of the sub-expression should terminate.
Public/Granted literature
- US20090037548A1 Method and Apparatus for Automatic Notification and Response Public/Granted day:2009-02-05
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