Invention Grant
US08548812B2 Method and system for detecting a relevant utterance in a voice session
有权
用于检测语音会话中的相关话语的方法和系统
- Patent Title: Method and system for detecting a relevant utterance in a voice session
- Patent Title (中): 用于检测语音会话中的相关话语的方法和系统
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Application No.: US12341246Application Date: 2008-12-22
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Publication No.: US08548812B2Publication Date: 2013-10-01
- Inventor: Stephen Whynot
- Applicant: Stephen Whynot
- Applicant Address: US NJ Basking Ridge
- Assignee: Avaya Inc.
- Current Assignee: Avaya Inc.
- Current Assignee Address: US NJ Basking Ridge
- Agency: Withrow & Terranova, PLLC
- Main IPC: G10L21/00
- IPC: G10L21/00 ; G10L15/04 ; G10L15/00

Abstract:
A method and apparatus for detecting use of an utterance. A voice session including voice signals generated during a conversation between a first participant and a second participant is monitored by a speech analytics processor. The speech analytics processor detects the use of an utterance. A speech recognition processor channel selected from a pool of speech recognition processor channels and is coupled to the voice session. The speech recognition processor provided speech recognition services to a voice-enabled application. The speech recognition processor channel is then decoupled from the voice session. The speech analytics processor continues to monitor the conversation for subsequent use of the utterance.
Public/Granted literature
- US20100161335A1 METHOD AND SYSTEM FOR DETECTING A RELEVANT UTTERANCE Public/Granted day:2010-06-24
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