A network device may handle packet congestion in a network. In one implementation, the network device may receive a packet associated with a quality of service priority class and with a connection to a user device. The network device may include an output queue associated with the priority class of the packet. The output queue may be congested. The network device may determine whether the connection associated with the packet is a guaranteed bit rate connection. The network device may queue the packet according to a first action policy function when the connection associated with the packet is a guaranteed bit rate connection and may queue the packet according to a second action policy function when the connection associated with the packet is not a guaranteed bit rate connection.