Invention Grant
US08595302B2 Method and apparatus for monitoring message status in an asynchronous mediated communication system 有权
用于在异步介质通信系统中监视消息状态的方法和装置

Method and apparatus for monitoring message status in an asynchronous mediated communication system
Abstract:
A system and method for mediating the routing of asynchronous messages includes routing the asynchronous message to a first recipient, determining whether the first recipient opened the asynchronous message, and re-routing the asynchronous message to a second recipient who is qualified to receive and respond to the message if the first recipient fails to open the message (i.e., read, listen, display, act upon the message). In an embodiment, the message is re-routed to the second recipient if the first recipient fails to open the message within a deadline automatically imposed by the system when the message is of a certain type. In an embodiment, a mediator monitors if any recipient accepts responsibility for the asynchronous message and informs the other recipients that the asynchronous message may be deleted from their message queues.
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