Invention Grant
- Patent Title: Customer relationship management system for physical locations
- Patent Title (中): 物理位置的客户关系管理系统
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Application No.: US10352750Application Date: 2003-01-27
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Publication No.: US08600804B2Publication Date: 2013-12-03
- Inventor: Jayant Ramchandani , Asif Ghias
- Applicant: Jayant Ramchandani , Asif Ghias
- Applicant Address: US CA Santa Clara
- Assignee: Novitaz, Inc.
- Current Assignee: Novitaz, Inc.
- Current Assignee Address: US CA Santa Clara
- Agency: Fenwick & West LLP
- Main IPC: G06Q30/00
- IPC: G06Q30/00
Abstract:
A method and computer program product for managing information about transactions occurring in a physical establishment includes gathering information about multiple transactions at a physical establishment, and storing the information as metadata. A byte stream corresponding to the metadata is generated. Several elements of the metadata are associated with a particular session based on predefined criteria.
Public/Granted literature
- US20040093268A1 Customer relationship management system for physical locations Public/Granted day:2004-05-13
Information query
