This invention has as its object to avoid occurrence of garble even when an e-mail message to be created includes text information described in character codes of different kinds of language. To achieve this object, a communication apparatus according to this invention includes an input unit which inputs image information, a recognition unit which extracts text information included in the image information input by the input unit, and recognizing a type of character code of the extracted text information, an embedding unit which embeds the extracted text information in a text of e-mail using character codes of the type recognized by the recognition unit, and describing the recognized type (510, 516) of character code and an identifier (509, 515, 526) indicating a description range of the extracted text information in the text of e-mail, and a sending unit which sends e-mail data embedded by the embedding unit.