Invention Grant
US08625746B2 System and method to push messages indicating status of trouble reports in a telecommunications network
有权
在电信网络中推送指示故障报告状态的消息的系统和方法
- Patent Title: System and method to push messages indicating status of trouble reports in a telecommunications network
- Patent Title (中): 在电信网络中推送指示故障报告状态的消息的系统和方法
-
Application No.: US13860177Application Date: 2013-04-10
-
Publication No.: US08625746B2Publication Date: 2014-01-07
- Inventor: Richard Stanze
- Applicant: AT&T Intellectual Property I, L.P.
- Applicant Address: US GA Atlanta
- Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee Address: US GA Atlanta
- Agency: Jackson Walker L.L.P.
- Main IPC: H04M1/24
- IPC: H04M1/24 ; H04M3/08 ; H04M3/22
Abstract:
A system, method, and media for managing messages, comprising a status push application in communication with a trouble ticket database and a work force administration and control system, the status push application being enabled to detect a status change for a trouble ticket associated with the trouble ticket database and further enabled to selectively push a message to one or more external and potentially non-compatible systems in response to detecting the status change.
Public/Granted literature
- US20130287182A1 SYSTEM AND METHOD TO PUSH MESSAGES INDICATING STATUS OF TROUBLE REPORTS IN A TELECOMMUNICATIONS NETWORK Public/Granted day:2013-10-31
Information query
