Invention Grant
US08625773B2 System and method for analyzing automatic speech recognition performance data
有权
用于分析自动语音识别性能数据的系统和方法
- Patent Title: System and method for analyzing automatic speech recognition performance data
- Patent Title (中): 用于分析自动语音识别性能数据的系统和方法
-
Application No.: US12106753Application Date: 2008-04-21
-
Publication No.: US08625773B2Publication Date: 2014-01-07
- Inventor: Scott H. Mills , John M. Martin
- Applicant: Scott H. Mills , John M. Martin
- Applicant Address: US GA Atlanta
- Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee Address: US GA Atlanta
- Agency: Jackson Walker L.L.P.
- Main IPC: H04M3/00
- IPC: H04M3/00 ; G10L11/00

Abstract:
In a disclosed method for interpreting automatic speech recognition (ASR) performance data, a data processing system may receive user input that selects a log file to be processed. The log file may contain log records produced by an ASR system as a result of verbal interaction between an individual and the ASR system. In response to receiving the user input, the data processing system may automatically interpret data in the log records and generate interpretation results. The interpretation results may include a duration for a system prompt communicated to the individual by the ASR system, a user response to the system prompt, and a duration for the user response. The user response may include a textual representation of a verbal response from the individual, obtained through ASR. The interpretation results may also include an overall duration for the telephone call.
Public/Granted literature
- US20080228489A1 SYSTEM AND METHOD FOR ANALYZING AUTOMATIC SPEECH RECOGNITION PERFORMANCE DATA Public/Granted day:2008-09-18
Information query