A nontransitory computer readable medium having stored thereon software instructions that, when executed by a computer, cause the computer to perform operations. The operations can include intercepting a request for manual processing of a mail piece image. The request can be transmitted by an originating MPE having failed to resolve the mail piece image. The request can be ignored and the mail piece scan image can be forwarded to an automated mail recognition system (AMRS). If the AMRS successfully resolved the image, a response, including a plurality of addressing data corresponding to the mail piece scan image, can be received from the AMRS. If the AMRS successfully resolved the image, at least a portion of the plurality of addressing data can be transmitted to the originating MPE. If the AMRS did not successfully resolve the image, the request can be forwarded to a manual mail recognition processing system.