Invention Grant
US08635279B2 Establishing and recovering context related to an on-going sequence of communications
有权
建立和恢复与正在进行的通信顺序相关的上下文
- Patent Title: Establishing and recovering context related to an on-going sequence of communications
- Patent Title (中): 建立和恢复与正在进行的通信顺序相关的上下文
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Application No.: US12061009Application Date: 2008-04-02
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Publication No.: US08635279B2Publication Date: 2014-01-21
- Inventor: Dante Cassanego , Michael J. Power , Craig L. Zarmer
- Applicant: Dante Cassanego , Michael J. Power , Craig L. Zarmer
- Applicant Address: US CA Mountain View
- Assignee: Intuit Inc.
- Current Assignee: Intuit Inc.
- Current Assignee Address: US CA Mountain View
- Agency: Park, Vaughan, Fleming & Dowler LLP
- Main IPC: G06F15/16
- IPC: G06F15/16 ; H04M15/00 ; H04M3/00 ; H04M1/56

Abstract:
Apparatus, methods, and computer program products are disclosed that teach methods for establishing context of a subsequent electronic real-time communication. One method detects a connection attempt that is initiated by an instigator-identifiable for a subsequent electronic real-time communication that is directed to a target-identifiable. The instigator-identifiable is associated with a first identification characteristic and the target-identifiable is associated with a second identification characteristic. This method subsequently retrieves a reminder reference that is responsive to the first identification characteristic and the second identification characteristic and presents the reminder reference to the target-identifiable. The method also establishes the subsequent electronic real-time communication between the instigator-identifiable and the target-identifiable. The disclosed technology also includes apparatus that perform the methods and program products that contain computer instructions that cause a computer to perform the methods when the computer executes the instructions.
Public/Granted literature
- US20090252314A1 ESTABLISHING AND RECOVERING CONTEXT RELATED TO AN ON-GOING SEQUENCE OF COMMUNICATIONS Public/Granted day:2009-10-08
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