Invention Grant
- Patent Title: Method and system for connecting a telephone call to a third party
- Patent Title (中): 将电话连接到第三方的方法和系统
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Application No.: US12803734Application Date: 2010-07-01
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Publication No.: US08644474B2Publication Date: 2014-02-04
- Inventor: Matthew Finkle
- Applicant: Matthew Finkle
- Agency: Ware, Fressola, Maguire & Barber LLP
- Main IPC: H04M3/42
- IPC: H04M3/42

Abstract:
A method and a system that allows a person to contact one or more companies with which the person has a relationship, such that the person can contact each company using a single telephone number. According to a first embodiment, a method is provided comprising receiving a call from a person (member) requesting to contact a first company; accessing a member profile stored on a database, the member profile comprising information regarding the identity of the person and identities of one or more companies selected by the person; verifying the identity of the person; verifying the request to contact the first company by determining if the first company is one company stored in the member profile; and then transferring the verified request to the first company by way of a dedicated number, so as to rapidly access an agent.
Public/Granted literature
- US20110002453A1 Method and system for connecting a telephone call to a third party Public/Granted day:2011-01-06
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