Invention Grant
- Patent Title: System and method for efficiently reducing transcription error using hybrid voice transcription
- Patent Title (中): 使用混合语音转录有效降低转录错误的系统和方法
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Application No.: US12840190Application Date: 2010-07-20
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Publication No.: US08645136B2Publication Date: 2014-02-04
- Inventor: David Milstein
- Applicant: David Milstein
- Applicant Address: US WA Bellevue
- Assignee: Intellisist, Inc.
- Current Assignee: Intellisist, Inc.
- Current Assignee Address: US WA Bellevue
- Agent Patrick J. S. Inouye; Krista A. Wittman
- Main IPC: G10L15/00
- IPC: G10L15/00 ; G10L15/06
Abstract:
A system and method for efficiently reducing transcription error using hybrid voice transcription is provided. A voice stream is parsed from a call into utterances. An initial transcribed value and corresponding recognition score are assigned to each utterance. A transcribed message is generated for the call and includes the initial transcribed values. A threshold is applied to the recognition scores to identify those utterances with recognition scores below the threshold as questionable utterances. At least one questionable utterance is compared to other questionable utterances from other calls and a group of similar questionable utterances is formed. One or more of the similar questionable utterances is selected from the group. A common manual transcription value is received for the selected similar questionable utterances. The common manual transcription value is assigned to the remaining similar questionable utterances in the group.
Public/Granted literature
- US20120022865A1 System and Method for Efficiently Reducing Transcription Error Using Hybrid Voice Transcription Public/Granted day:2012-01-26
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