This document describes a computer-implemented method for facilitating a check-in finalization process for a travel passenger. The method includes receiving one or more check-in parameters related to a check-in procedure for a passenger checking in for a travel segment, and determining from the received check-in parameters a check-in workflow status corresponding to which of a plurality of steps of the check-in procedure have been completed. The method also includes identifying one or more finalization actions that are available for finalizing the check-in procedure based on the check-in workflow status. The method further includes determining a primary finalization action from the one or more finalization actions, the primary finalization action being the finalization action most likely to be taken to finalize the check-in procedure. The method also includes providing for display on a user interface the available finalization actions, where the primary finalization action is pre-selected on the user interface.