Invention Grant
US08645841B2 Unified greetings for social media 有权
社会媒体的统一问候

  • Patent Title: Unified greetings for social media
  • Patent Title (中): 社会媒体的统一问候
  • Application No.: US12844564
    Application Date: 2010-07-27
  • Publication No.: US08645841B2
    Publication Date: 2014-02-04
  • Inventor: Arpan Ghosh
  • Applicant: Arpan Ghosh
  • Applicant Address: US NJ Basking Ridge
  • Assignee: Avaya Inc.
  • Current Assignee: Avaya Inc.
  • Current Assignee Address: US NJ Basking Ridge
  • Agency: Sheridan Ross P.C.
  • Main IPC: G06F3/00
  • IPC: G06F3/00
Unified greetings for social media
Abstract:
A unified greeting system scans social media for content. The content can be any type of post to a social media site. If content is directed to a user of the unified greeting system and if the user is currently unavailable, the unified greeting system determines if the content requires a reply. If a reply is warranted, the unified greeting system determines the characteristics of the content to determine the type of reply. Then, the unified greeting system provides the reply, which can be an “out-of-office message.” The out-of-office message is the posted to the social media site to alert the poster that the person is currently unavailable.
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