Invention Grant
- Patent Title: Automated password reset via an interactive voice response system
- Patent Title (中): 通过交互式语音应答系统自动重置密码
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Application No.: US10937961Application Date: 2004-09-10
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Publication No.: US08646051B2Publication Date: 2014-02-04
- Inventor: Jonathan Paden , Bobby Sams , Kurt M. Joseph , Donna McCaffrey , Jon Harris
- Applicant: Jonathan Paden , Bobby Sams , Kurt M. Joseph , Donna McCaffrey , Jon Harris
- Applicant Address: US GA Atlanta
- Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee Address: US GA Atlanta
- Agency: Greenblum & Bernstein, P.L.C.
- Main IPC: G06F7/04
- IPC: G06F7/04 ; G06F15/16 ; G06F17/30 ; H04L29/06
Abstract:
A method for resetting Internet access account passwords can include the step of connecting a user with an interactive voice response system (IVR). At least one access account associated with the user can be determined. The IVR can validate that the user is authorized to access the access account. The IVR can then cause a password associated with the at least one access account to be reset. The IVR can also present the reset password to the user.
Public/Granted literature
- US20060059362A1 Automated password reset via an interactive voice response system Public/Granted day:2006-03-16
Information query
