Invention Grant
- Patent Title: Location based quality of session control in unified telephony
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Application No.: US13483306Application Date: 2012-05-30
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Publication No.: US08666049B2Publication Date: 2014-03-04
- Inventor: Chelsea C. Beerse , Patrick J. O'Sullivan , Jeffrey B. Sloyer , Carol S. Zimmet
- Applicant: Chelsea C. Beerse , Patrick J. O'Sullivan , Jeffrey B. Sloyer , Carol S. Zimmet
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Patents on Demand P.A.
- Agent Brian K. Buchheit; Scott M. Garrett
- Main IPC: H04M3/42
- IPC: H04M3/42

Abstract:
Implementing a location and historical trend based quality of session in unified telephony can begin with establishing a conference call. The location of each end-user device can be determined and a query of a previously established data store with historical trend data for quality of session for each end-user device based on the location of an identifier for the end user device can be performed. If the results of the querying indicate that an end-user device has a relatively low quality of session below a baseline established for the conference call, a corrective action designed to ensure the conference call is conducted with a quality of session at or above the baseline can be performed. Alternatively, the location and historical trend data and analysis for the collaboration session can be presented to a human moderator, who can be prompted to select a desired corrective action.
Public/Granted literature
- US20130279678A1 LOCATION BASED QUALITY OF SESSION CONTROL IN UNIFIED TELEPHONY Public/Granted day:2013-10-24
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