Invention Grant
- Patent Title: Call center system with assisted-configuration and method of operation thereof
- Patent Title (中): 呼叫中心系统具有辅助配置及其操作方法
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Application No.: US13449112Application Date: 2012-04-17
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Publication No.: US08681961B2Publication Date: 2014-03-25
- Inventor: William M. Stevens
- Applicant: William M. Stevens
- Applicant Address: US WA Redmond
- Assignee: Zetron, Inc.
- Current Assignee: Zetron, Inc.
- Current Assignee Address: US WA Redmond
- Agency: Ishimaru & Associates LLP
- Main IPC: H04M3/42
- IPC: H04M3/42
Abstract:
A method of operation of a call center system includes: providing a commissioning terminal in a first locale; providing a hardware device coupled to the commissioning terminal; provisioning a first locale controller from the hardware device by the commissioning terminal; and managing an inter-locale gateway, by the first locale controller, for commissioning a second gateway in a second locale.
Public/Granted literature
- US20120263290A1 CALL CENTER SYSTEM WITH ASSISTED-CONFIGURATION AND METHOD OF OPERATION THEREOF Public/Granted day:2012-10-18
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