A wireless communication device that accepts recorded audio data from an end-user. The audio data can be in the form of a command requesting user action. The audio data is reduced to a digital file in a format that is supported by the device hardware. The digital file is sent via wireless communication to at least one server computer for further processing. The command includes a unique device identifier that identifies the wireless communication device. The server computer determines required additional processing for the command based on the unique device identifier. The server computer constructs an application command based on the processed command, and transmits the application command to the wireless communication device. The application command includes at least one instruction that causes a corresponding application on the wireless communication device to execute the application command.