Various embodiments include tools and methods for diagnosing connected services in a vehicle. Communication with a vehicle computing system in a vehicle may be established. A diagnostic connection to a diagnostics server may also be established. Vehicle information and diagnostic data from one or more connected services may be received from the vehicle computing system and transmitted via a diagnostic connection to the diagnostics server. A connected services diagnostic status for the vehicle may be determined based on the vehicle information and the diagnostic data. The connected services diagnostic status may be received from the server and output to a user.