Apparatuses, computer readable media, methods, and systems are described for processing a workload record for each of a plurality of assessors, each of the workload records identifying an assessment previously assigned to a particular one of the assessors, calculating a complexity score for each of the assessments, calculating a workload index for each of the assessors based on the complexity score of the assessment previously assigned to that assessor, and assigning a new assessment to a particular one of the assessors based on the workload indexes.