Invention Grant
- Patent Title: Method and system for monitoring and analyzing tickets
- Patent Title (中): 门票监控和分析方法和系统
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Application No.: US12338075Application Date: 2008-12-18
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Publication No.: US08706726B2Publication Date: 2014-04-22
- Inventor: Shafiq Kassam , Sudarshan Selvakumar , Venket Kandanala , Vadivel Mohanakrishnan , Fazil C. Ummer
- Applicant: Shafiq Kassam , Sudarshan Selvakumar , Venket Kandanala , Vadivel Mohanakrishnan , Fazil C. Ummer
- Applicant Address: US NJ Basking Ridge
- Assignee: Verizon Patent and Licensing Inc.
- Current Assignee: Verizon Patent and Licensing Inc.
- Current Assignee Address: US NJ Basking Ridge
- Main IPC: G06F7/00
- IPC: G06F7/00 ; G06F17/30
Abstract:
Exemplary embodiments include methods and systems for monitoring and analyzing tickets including collecting data associated with one or more parameters/keywords of tickets. The methods and systems may also include determining if a number of tickets associated the one or more parameters/keywords exceeds a count threshold associated with the one or more parameters. The methods and systems may further include outputting a result of the analysis of the collected data.
Public/Granted literature
- US20100161673A1 Method and System for Monitoring and Analyzing Tickets Public/Granted day:2010-06-24
Information query
