A method of establishing a communication event in a communication system from an initiator device to one of a plurality of entities associated with the initiator device comprising assigning a calling identity to at least one of said entities at a first network node associated with a packet switched network; providing the assigned identity to the initiator device; storing associated contact information for the entity together with the calling identity assigned to the entity at a second network node associated with the packet switched network, initiating a communication event from the initiator device to the entity via a circuit switched network by transmitting the identity assigned to the entity to a gateway node; sending a message to the second network node with the identity assigned to the entity to determine the contact information for the entity; and routing the communication event from the gateway node to the entity using the determined contact information via one of the circuit switched and packet switched networks without said communication event being routed via said first network node.