Invention Grant
- Patent Title: System and method for performing follow up based on user interactions
- Patent Title (中): 基于用户交互执行跟进的系统和方法
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Application No.: US11360530Application Date: 2006-02-24
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Publication No.: US08738732B2Publication Date: 2014-05-27
- Inventor: Ron Karidi
- Applicant: Ron Karidi
- Applicant Address: US NY New York
- Assignee: Liveperson, Inc.
- Current Assignee: Liveperson, Inc.
- Current Assignee Address: US NY New York
- Agency: Kilpatrick Townsend & Stockton LLP
- Main IPC: G06F15/16
- IPC: G06F15/16
Abstract:
A system and method for follow up management comprising determining if a user has an unexpired repository record, extracting information from the repository record associated with the user; and acting on instructions stored in the repository record. The method is practiced on a system for managing online interaction comprising a business rules engine a follow up repository, and a follow up engine.
Public/Granted literature
- US20070061421A1 System and method for performing follow up based on user interactions Public/Granted day:2007-03-15
Information query
