Invention Grant
- Patent Title: Method and system for publishing ACD specific data
- Patent Title (中): 发布ACD具体数据的方法和系统
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Application No.: US12075022Application Date: 2008-03-07
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Publication No.: US08745142B2Publication Date: 2014-06-03
- Inventor: Eric James
- Applicant: Eric James
- Applicant Address: US MA Chelmsford
- Assignee: Aspect Software, Inc.
- Current Assignee: Aspect Software, Inc.
- Current Assignee Address: US MA Chelmsford
- Agency: Husch Blackwell LLP
- Main IPC: G06F15/16
- IPC: G06F15/16
Abstract:
Method and system for publishing real-time data, that is unique and specific for administering automatic contact distribution (ACD) systems, via a simple standard and in locations that are accessed readily.
Public/Granted literature
- US20090225978A1 Method and system for publishing ACD specific data Public/Granted day:2009-09-10
Information query
