Invention Grant
- Patent Title: Service cloud console
- Patent Title (中): 服务云控制台
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Application No.: US12878894Application Date: 2010-09-09
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Publication No.: US08745272B2Publication Date: 2014-06-03
- Inventor: Marco Casalaina , Jason Ellis , David Yung , Luke Fu , Eric Wulff , Chitra Gulabrani , Sutthipong Thavisomboon , Natalie Doan , Steve Weiss
- Applicant: Marco Casalaina , Jason Ellis , David Yung , Luke Fu , Eric Wulff , Chitra Gulabrani , Sutthipong Thavisomboon , Natalie Doan , Steve Weiss
- Applicant Address: US CA San Francisco
- Assignee: salesforce.com, inc.
- Current Assignee: salesforce.com, inc.
- Current Assignee Address: US CA San Francisco
- Agency: Weaver Austin Villeneuve & Sampson LLP
- Main IPC: G06F15/16
- IPC: G06F15/16

Abstract:
Various embodiments described or referenced herein are directed to different devices, methods, systems, and computer program products for providing contextual information via a user interface provided in a web browser. The user interface may display a plurality of components including a first component displaying object record information associated with an object record stored in a database and a second component displaying contextual information related to the stored object record information. Edited object record information may be received at the client machine. An indication of the edited object record information may be provided to the second user interface component of the user interface in the web browser. A request for updated contextual information related to the edited object record information may be transmitted from the client machine to the server. The updated contextual information may be displayed in the second user interface component of the user interface.
Public/Granted literature
- US20110225232A1 Service Cloud Console Public/Granted day:2011-09-15
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