A system and method of operating a multi-user storage facility is provided. For each distinct user of the storage facility, the distinct user is associated with at least one storage unit of the facility. Video monitoring of the at least one storage unit is provided producing a video output. Each distinct user is provided over a digital communication network with private access to a view of the video output associated with the user. In this manner, each of a plurality of distinct users has access to a view of the video output associated with the user.