A consumer identification system includes a first controller positioned at a facility and a second controller positioned at an information collection center and adapted to be in communication with the first controller. The first controller may transmit a first signal to the second controller responsive to an occurrence of an event. The second controller may initiate contact with a photograph or biometric scan database via a network interface in response to the first signal received from the first controller, and an official photograph or biometric scan associated with the consumer name may be identified. The second controller may transmit the official photograph or biometric scan to the first controller so that the official photograph or biometric scan is viewable on a user interface at the facility. A consumer identity may be verified by performing a comparison of a consumer with the official photograph or biometric scan of the consumer.