Invention Grant
US08761038B2 Methods, systems and computer program products for providing internet protocol television diagnostics
失效
用于提供互联网协议电视诊断的方法，系统和计算机程序产品
- Patent Title: Methods, systems and computer program products for providing internet protocol television diagnostics
- Patent Title (中): 用于提供互联网协议电视诊断的方法，系统和计算机程序产品
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Application No.: US13562464Application Date: 2012-07-31
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Publication No.: US08761038B2Publication Date: 2014-06-24
- Inventor: Jacklyn A. Mickle , Michael W. Smith , James Chilton
- Applicant: Jacklyn A. Mickle , Michael W. Smith , James Chilton
- Applicant Address: US GA Atlanta
- Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee Address: US GA Atlanta
- Agency: Cantor Colburn LLP
- Main IPC: H04N17/02
- IPC: H04N17/02 ; H04N7/173 ; H04L12/26 ; H04W24/00 ; H04N21/658 ; H04N21/6587
Abstract:
A method of providing internet protocol television (IPTV) diagnostics. The method includes receiving customer premise equipment (CPE) information from a diagnostic applications program interface (API) executing in a CPE. The CPE information is stored in a database. An issue is detected with the CPE and the CPE information in the database corresponding to the CPE experiencing the issue is accessed. The issue is resolved in response to the CPE information the database.
Public/Granted literature
- US20120297434A1 Methods, Systems And Computer Program Products For Providing Internet Protocol Television Diagnostics Public/Granted day:2012-11-22
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