Invention Grant
- Patent Title: Multi-source consumer behavior tracking system
- Patent Title (中): 多源消费者行为跟踪系统
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Application No.: US12873597Application Date: 2010-09-01
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Publication No.: US08768943B2Publication Date: 2014-07-01
- Inventor: Hemanth Puttaswamy , Travis Woodruff , Srinivasa Ogireddy , Nipun Batra , Steve Howard
- Applicant: Hemanth Puttaswamy , Travis Woodruff , Srinivasa Ogireddy , Nipun Batra , Steve Howard
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Winstead, P.C.
- Main IPC: G06F17/30
- IPC: G06F17/30

Abstract:
A process for tracking a consumer's behavior based on his or her entries into a number of cybernetic device sources such as personal computers, automated goods and services dispensing kiosks, automated teller machines and cell phones does not depend exclusively upon the presence of cookies implanted into such devices by vendors or upon a consumer's having provided a positive identification form. The process uses a pairing algorithm to comb elements of information from the source device visitation records in search of one or more common characteristics that can be presumptively attributed to a single consumer. Characteristics such as source device identifiers, phone numbers, street addresses or email addresses are each weighted by a weighting factor that is used to identify the consumer and attribute the visitation record and its associated activity to that consumer at a calculated confidence level. The attributed information can analyzed to track that consumer's behavior.
Public/Granted literature
- US20120054213A1 Multi-source consumer behavior tracking system Public/Granted day:2012-03-01
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