Invention Grant
- Patent Title: Methods and systems for call management with user intervention
- Patent Title (中): 用户干预呼叫管理的方法和系统
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Application No.: US12256583Application Date: 2008-10-23
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Publication No.: US08774380B2Publication Date: 2014-07-08
- Inventor: Robert A Chingon , Stephen P Brennan , Christopher L Helbling , Nagendra Kunuturi , Ravi Penumatsa , Mahesh Rajagopalan , Craig L Reding , John R Reformato , John H. Wurster , Sandeep Chakraverty , Byron M Pinto
- Applicant: Robert A Chingon , Stephen P Brennan , Christopher L Helbling , Nagendra Kunuturi , Ravi Penumatsa , Mahesh Rajagopalan , Craig L Reding , John R Reformato , John H. Wurster , Sandeep Chakraverty , Byron M Pinto
- Applicant Address: US NJ Basking Ridge US VA Ashburn US FL Temple Terrace
- Assignee: Verizon Patent and Licensing Inc.,Verizon Services Corp.,Verizon Data Services LLC
- Current Assignee: Verizon Patent and Licensing Inc.,Verizon Services Corp.,Verizon Data Services LLC
- Current Assignee Address: US NJ Basking Ridge US VA Ashburn US FL Temple Terrace
- Main IPC: H04M1/56
- IPC: H04M1/56 ; H04M3/42
Abstract:
Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notification of the call to a device associated with the user. The service center receives a response to the notification from the user. Thereafter, the service center instructs the service control point to connect the call based on the response.
Public/Granted literature
- US20090060155A1 METHODS AND SYSTEMS FOR CALL MANAGEMENT WITH USER INTERVENTION Public/Granted day:2009-03-05
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