Invention Grant
- Patent Title: Data mining across multiple social platforms
- Patent Title (中): 跨多个社交平台的数据挖掘
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Application No.: US13233571Application Date: 2011-09-15
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Publication No.: US08775423B2Publication Date: 2014-07-08
- Inventor: Alejandro Pereyra-Rozas
- Applicant: Alejandro Pereyra-Rozas
- Applicant Address: AR Buenos Aires
- Assignee: Verizon Argentina S.R.L.
- Current Assignee: Verizon Argentina S.R.L.
- Current Assignee Address: AR Buenos Aires
- Main IPC: G06F7/00
- IPC: G06F7/00

Abstract:
One or more devices store in a memory, customer tags originating on an external social platform and employee tags originating on an internal social platform. The one or more devices provide to a user device, keyword suggestions for new content to be published on the internal social platform. The keyword suggestions include selections from both the customer tags and the employee tags. The one or more devices receive employee metadata, for content published on the internal social platform, that includes tags selected from the keyword suggestions, and associates the tags in the employee metadata as customer-originated tags or employee-originated tags based on the stored customer tags and employee tags. The one or more devices perform data correlation to determine relationships between use of the customer-originated tags and use of the employee-originated tags in the employee metadata.
Public/Granted literature
- US20130073547A1 DATA MINING ACROSS MULTIPLE SOCIAL PLATFORMS Public/Granted day:2013-03-21
Information query