Invention Grant
- Patent Title: System for managing service interactions
- Patent Title (中): 用于管理服务交互的系统
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Application No.: US12682958Application Date: 2008-10-20
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Publication No.: US08782119B2Publication Date: 2014-07-15
- Inventor: Hans Maarten Stokking , Fabian Arthur Walraven , Mattijs Oskar Van Deventer , Omar Aziz Niamut
- Applicant: Hans Maarten Stokking , Fabian Arthur Walraven , Mattijs Oskar Van Deventer , Omar Aziz Niamut
- Applicant Address: NL The Hague NL Delft
- Assignee: Koninklijke KPN N.V.,Nederlandse Organisatie voor Toegepast-Natuurwetenschappelijk Onderzoek TNO
- Current Assignee: Koninklijke KPN N.V.,Nederlandse Organisatie voor Toegepast-Natuurwetenschappelijk Onderzoek TNO
- Current Assignee Address: NL The Hague NL Delft
- Agency: McDonnell Boehnen Hulbert & Berghoff LLP
- Priority: EP07020488 20071019; EP08016108 20080912
- International Application: PCT/EP2008/008850 WO 20081020
- International Announcement: WO2009/049906 WO 20090423
- Main IPC: G06F15/16
- IPC: G06F15/16

Abstract:
A system is disclosed for managing service interactions in a combined service. The system includes a first aspect of service delivery for providing a first service, a second aspect of service delivery for providing a second service, a combined aspect of service delivery for providing a combined service capable of associating the first service to one of the second service. The combined service is implemented using a combined state model, which includes a predetermined number of combined states formed on the basis of the states of the first and the second service and armed detection points for detecting predetermined transitions between the combined states. The combined aspect of service delivery further includes a combined state manager adapted to transmit a control signal to the first and/or the second aspects of service delivery for inducing a predetermined state transition in the respective first and/or the second service in response to the activation of an armed detection point.
Public/Granted literature
- US20100228815A1 System for Managing Service Interactions Public/Granted day:2010-09-09
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