Invention Grant
US08799093B2 Method, computer readable medium, and system for assisting a customer in making purchases
有权
方法，计算机可读介质和用于帮助客户购买的系统
- Patent Title: Method, computer readable medium, and system for assisting a customer in making purchases
- Patent Title (中): 方法，计算机可读介质和用于帮助客户购买的系统
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Application No.: US12273288Application Date: 2008-11-18
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Publication No.: US08799093B2Publication Date: 2014-08-05
- Inventor: Scott Stillman
- Applicant: Scott Stillman
- Applicant Address: US GA Atlanta
- Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee Address: US GA Atlanta
- Agency: Greenblum & Bernstein, P.L.C.
- Main IPC: G06Q30/00
- IPC: G06Q30/00
Abstract:
A method of assisting a customer in making purchases includes receiving a voiced call from the customer at an automated voice services node. Voice instructions from the customer are received through the received voiced call at the voice services node. The voice instructions pertain to the purchase to be made for the customer. The voice instructions are interpreted to generate instruction data. A stored customer profile is located. The customer profile provides governing data for purchases for the customer. An automated purchase is initiated over a communications network in accordance with the instruction data and customer profile.
Public/Granted literature
- US20090076930A1 METHOD, COMPUTER READABLE MEDIUM, AND SYSTEM FOR ASSISTING A CUSTOMER IN MAKING PURCHASES Public/Granted day:2009-03-19
Information query
