A system for managing an end-user's request for information and entertainment. This information can be retrieved using a kiosk with a computer, using software over the Internet with a hardwired computer-like device, or using software with a wireless handheld device. Applications include any areas including commercial, industrial, and government where groups of people congregate such as trade shows, retail stores, restaurants, offices, manufacturing plants, and governmental buildings. The system provides both audio and text information and entertainment from a plurality of sources. These sources include information and entertainment from the local environment or ‘on-site’ information, and from a remote environment. These locations can also retrieve information from the end-user. This information can be product feedback, customer service opinions, product information requests, or the like.