Invention Grant
- Patent Title: Information technology remote services management environment
- Patent Title (中): 信息技术远程服务管理环境
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Application No.: US12016813Application Date: 2008-01-18
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Publication No.: US08799449B2Publication Date: 2014-08-05
- Inventor: Stephen Francis Schuckenbrock , Rajveer Singh Kushwaha , Timothy Abels
- Applicant: Stephen Francis Schuckenbrock , Rajveer Singh Kushwaha , Timothy Abels
- Applicant Address: US TX Round Rock
- Assignee: Dell Products L.P.
- Current Assignee: Dell Products L.P.
- Current Assignee Address: US TX Round Rock
- Agency: Terrile, Cannatti, Chambers & Holland, LLP
- Agent Stephen A. Terrile
- Main IPC: G06F15/173
- IPC: G06F15/173
Abstract:
An apparatus for providing remote services to an integrated information technology environment. The information technology environment comprises a services appliance. The services appliance provides agent-less monitoring of information handling systems within the information technology environment. The apparatus comprises a remote management platform. The remote management platform is configured to receive services information from the services appliance. The remote management platform analyzes the services information and determines a response based upon the services information. The remote management platform initiating the response by the remote management platform based upon the services information.
Public/Granted literature
- US20090187651A1 Information technology remote services management environment Public/Granted day:2009-07-23
Information query
