Invention Grant
- Patent Title: Remote monitoring and management ordering system for an information technology remote services management environment
- Patent Title (中): 远程监控和管理订购系统，用于信息技术远程服务管理环境
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Application No.: US12016796Application Date: 2008-01-18
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Publication No.: US08799933B2Publication Date: 2014-08-05
- Inventor: Rajveer Singh Kushwaha , Stephen Francis Schuckenbrock , Timothy Abels , Subramanian Ganesan
- Applicant: Rajveer Singh Kushwaha , Stephen Francis Schuckenbrock , Timothy Abels , Subramanian Ganesan
- Applicant Address: US TX Round Rock
- Assignee: Dell Products L.P.
- Current Assignee: Dell Products L.P.
- Current Assignee Address: US TX Round Rock
- Agency: Terrile, Cannatti, Chambers & Holland, LLP
- Agent Stephen A. Terrile
- Main IPC: G06F3/00
- IPC: G06F3/00 ; G06F9/46 ; G06F15/16 ; G06F15/173
Abstract:
An apparatus for providing remote services to an integrated information technology environment. The apparatus comprises a remote management platform. The remote management platform comprises a service delivery platform which comprises a plug in module. The plug in module is configurable to comprise a plurality of service functions. The plug in module enables some or all of the plurality of service functions to be selectively enabled.
Public/Granted literature
Information query
