A redirection method, a redirection device, and a communication system in the field of communication technology are provided. The redirection method includes the following steps: A femto access point (FAP) receives a message, in which the message contains information of a service required by a terminal. After the FAP determines that it does not support the service, the FAP acquires information of base stations supporting the service. The FAP sends the information of the base stations supporting the service to the terminal, so as to enable the terminal to determine a target base station according to the information of the base stations supporting the service. Therefore, the terminal is redirected to the target base station supporting the service required by the terminal, and efficiency of implementing the required service by the terminal is increased.