Invention Grant
- Patent Title: Call routing and real-time monitoring
- Patent Title (中): 呼叫路由和实时监控
-
Application No.: US14185569Application Date: 2014-02-20
-
Publication No.: US08817652B1Publication Date: 2014-08-26
- Inventor: Trevor Francis
- Applicant: 46 Labs Ops
- Applicant Address: US OK Edmond
- Assignee: 46 Labs Ops
- Current Assignee: 46 Labs Ops
- Current Assignee Address: US OK Edmond
- Agency: Tomlinson Rust McKinstry Grable
- Main IPC: H04L12/28
- IPC: H04L12/28 ; H04J1/16

Abstract:
A method and system for providing call routing analytics. A virtual session initiation protocol switch is provided and hosted in an Internet cloud-based environment. The switch streams live call detail records to a computer system having a processor configured to process all of the subscriber's call records to monitor route performance for the subscriber. Real-time route performance data is transmitted to the subscriber for display at a subscriber computer. The subscriber can then alter a routing of at least a portion of the call utilizing the switch in response to the real-time route performance data to increase quality of signaling and business performance.
Public/Granted literature
- US20140233558A1 CALL ROUTING AND REAL-TIME MONITORING Public/Granted day:2014-08-21
Information query