Invention Grant
- Patent Title: Automated attendant for a private telephone system
- Patent Title (中): 私人电话系统的自动话务员
-
Application No.: US13674754Application Date: 2012-11-12
-
Publication No.: US08817960B2Publication Date: 2014-08-26
- Inventor: Susan R. W. Hodges , Christopher J. M. Hodges
- Applicant: Nvideon, Inc.
- Applicant Address: US GA Atlanta
- Assignee: Nvideon, Inc.
- Current Assignee: Nvideon, Inc.
- Current Assignee Address: US GA Atlanta
- Agency: Cantor Colburn LLP
- Agent Michael J. Mehrman
- Main IPC: H04M1/56
- IPC: H04M1/56 ; H04M15/06 ; H04M1/665 ; H04M3/42 ; H04M1/663 ; H04M3/436

Abstract:
A call management device is connected to one or more internal networks and one or more external networks, and it operates to receive incoming calls or messages from the external networks and make a determination as to whether or not the call is from a qualified source. If the call is from a qualified source, the call is immediately forwarded to a destination device connected to the one or more internal networks, and if the call is from a source that is not qualified, the call is either terminated or the caller is prompted to enter a required response and identification information prior to the call be forwarded to the destination device.
Public/Granted literature
- US20140133641A1 AUTOMATED ATTENDANT FOR A PRIVATE TELEPHONE SYSTEM Public/Granted day:2014-05-15
Information query