Invention Grant
US08819146B2 System, method, and computer program product for transferring remote device support data to a monitor using E-mail
有权
使用电子邮件将远程设备支持数据传输到监视器的系统,方法和计算机程序产品
- Patent Title: System, method, and computer program product for transferring remote device support data to a monitor using E-mail
- Patent Title (中): 使用电子邮件将远程设备支持数据传输到监视器的系统,方法和计算机程序产品
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Application No.: US11940785Application Date: 2007-11-15
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Publication No.: US08819146B2Publication Date: 2014-08-26
- Inventor: Tetsuro Motoyama , Avery Fong
- Applicant: Tetsuro Motoyama , Avery Fong
- Applicant Address: JP Tokyo
- Assignee: Ricoh Company, Ltd.
- Current Assignee: Ricoh Company, Ltd.
- Current Assignee Address: JP Tokyo
- Agency: Oblon, Spivak, McClelland, Maier & Neustadt, L.L.P.
- Main IPC: G06F15/16
- IPC: G06F15/16

Abstract:
In a monitoring system for networked devices, a system, method, and computer program product for transferring monitoring information from a remote monitor to a central monitor responsible for monitoring devices on multiple networks. A communications link is established between a remote monitor and a message transfer server. Monitoring information is formatted into a standard format, encrypted, encoded, and sent from the remote monitor to the central monitor as an attachment to an e-mail sent via the communication link to the message transfer server.
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