It is provided a method for handling policy and charging information, PCI, relating to a user, wherein the method is carried out in a communications network comprising a first and a second site at least (S1, S2). Each of these sites comprises at least a policy and charging rules, PCR, network entity. The method comprises sending (SI1O) from a first network entity of a first site (110; AF-1; PCEF-1) to a PCR network entity of said first site (PCRF-1) a request to obtain PCI dependent on a user profile; generating—if it is determined that said user profile is not accessible at the first site (PCRF-1)—a redirection message comprising an identity of the PCR network entity of the first site (PCRF-1); forwarding said redirection message to a PCR network entity of said second site (PCRF-2).