In accordance with various embodiments, systems and methods of mapping an event related to a subscriber to an associated subscriber profile associated with a global unique identifier (GUID) associated with the specific subscriber, regardless of the particular subscriber identifier associated with the event. The system includes a routing module which is operable to resolve the GUID from a variety of identifiers and identifier types which might be associated with an event. The method can receive a subscriber identifier associated with an event, resolve the subscriber identifier to a global unique identifier (GUID), and route the event to a single actor for processing in accordance with the subscriber's profile and thereby provide the appropriate services and quality of service.