Invention Grant
US08830030B2 Computer based guest monitoring and identification system and method
有权
基于计算机的客户监控和识别系统及方法
- Patent Title: Computer based guest monitoring and identification system and method
- Patent Title (中): 基于计算机的客户监控和识别系统及方法
-
Application No.: US12006376Application Date: 2007-12-31
-
Publication No.: US08830030B2Publication Date: 2014-09-09
- Inventor: David J. Arthurs , Robert M. Swafford, III
- Applicant: David J. Arthurs , Robert M. Swafford, III
- Applicant Address: US CA San Francisco
- Assignee: OpenTable, Inc.
- Current Assignee: OpenTable, Inc.
- Current Assignee Address: US CA San Francisco
- Agency: Van Pelt, Yi & James LLP
- Main IPC: G05B19/00
- IPC: G05B19/00 ; G06Q10/06 ; G06Q50/12

Abstract:
A guest monitoring and identification system is shown. The system comprises an RFID carried by a guest and includes therein programmed predetermined data identifying a guest. An activating transmitter transmits a monitoring signal over a designated area to be traversed by a guest having the RFID. A receiver receives from the RFID a transmitted data signal containing the programmed predetermined data identifying the guest. A guest identification and service information processor receives the transmitted data signal. The processor interprets the programmed predetermined data identifying a guest and generates data/information signals providing the name and service profile for an identified guest. A communication device communicates to service staff the name and service profile for an identified guest.
Public/Granted literature
- US20080284562A1 Computer based guest monitoring and identification system and method Public/Granted day:2008-11-20
Information query
IPC分类: