A workflow management apparatus including a workflow table in which tasks are associated with respective users and a task list that is a list of tasks corresponding to a user. The apparatus identifies the user in charge of a target task that is the target of processing in the workflow and determines whether or not the processing of the target task has been completed. If the apparatus has determined that the processing has not been completed, the apparatus determines whether or not the target task meets a predetermined condition. If the apparatus has determined that the predetermined condition is met, the target task is registered in the task list corresponding to the user in charge of the target task, and when the target task has been registered and is thus considered to have been processed, the apparatus advances to the processing of the next task in the workflow.