Embodiments of the present invention provide for recycling a locked token in an enterprise. A secure connection can be established between a locked token and a server and a security process activated to determine an identity of an authorized user of the locked token. An unlock procedure can be activated to unlock the locked token upon receipt of an out-of-band parameter associated with a requester of the unlock procedure to produce an unlocked token. The out-of-band parameter can be provided by the requester of the unlock procedure in an independent communication to an enterprise agent associated with the security server so as to verify that the requester is the authorized user of the locked token. A password reset process associated with a new password for the unlocked token can be activated to provide an assigned password or a password entered by the requester.