Invention Grant
- Patent Title: Social network analysis for churn prediction
- Patent Title (中): 流失预测的社会网络分析
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Application No.: US13350865Application Date: 2012-01-16
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Publication No.: US08843431B2Publication Date: 2014-09-23
- Inventor: Gary F. Anderson , Mark S. Ramsey , David A. Selby
- Applicant: Gary F. Anderson , Mark S. Ramsey , David A. Selby
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Whitham, Curtis, Christofferson & Cook, P.C
- Agent John R. Pivnichny
- Main IPC: G06F1/16
- IPC: G06F1/16

Abstract:
Traditional methods of prediction of the likelihood of churning in a given market such as wireless telecommunications are improved by inclusion of social network analysis to predict churning by members of a population in response to churning by any given individual member of that population. A sphere of influence of individual members of the population on other members of the population are modeled and analyzed through a plurality of degrees of separation and quantitatively evaluated by a number of relational algebraic joins in which at least one such join includes weights to assert a diminishing influence with number of degrees of separation.
Public/Granted literature
- US20130185245A1 SOCIAL NETWORK ANALYSIS FOR CHURN PREDICTION Public/Granted day:2013-07-18
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