An electronic mail system includes plural user terminal apparatuses, a distribution apparatus, an information providing apparatus, and a storage device. The distribution apparatus distributes an electronic mail to a specified destination in response to a distribution request for distributing the electronic mail. The distribution request is sent from any of the plural user terminal apparatuses. Each of the plural user terminal apparatuses includes a display processing unit that performs a process to display a list of electronic mails, a detecting unit that detects a process, and a process detection information sending unit that sends process detection information. The information providing apparatus includes a registration unit that obtains and registers the process detection information, a history information generating unit that generates history information, and a history information sending unit that sends the generated history information.